SHOP INTERIOR DESIGN PACKAGES

PURCHASING AT IDEAL FURNITURE A binding agreement of purchase has not been entered into with Ideal Furniture until you have received confirmation of purchase from us. The actual confirmation of purchase is not stored by Ideal Furniture once it has been sent to the customer.

PRICES All prices are in Euros and include 21% IVA (Including local tax). The prices are only applicable within the borders of Spain.

Price conditions are subject to: Change in exchange rate Force majeure Failure of delivery Change in fees Products out of stock and printing errors

SALES IN GENERAL The price stated at the time of order is the valid order price.

SPECIFIC FOR STORE SALES Store sales: Purchases made in our Ideal Furniture store.

Products purchased in our store are not eligible for cash refunds as one has the opportunity to inspect the product prior to transfer/passing of risk.

Products purchased through our website may or may not have the exact same color as the displayed in the website.

The product must be returned in its original and unopened container, as it must be possible to sell the product as new thereafter.

DELIVERY Ideal Furniture wholesalers reserve the right for products that are out of stock and delayed delivery times.

For prices and delivery options, we refer you to our delivery page.

CANCELLATIONS As a rule, an e-mail with the title "Cancellation" must be sent if you wish to cancel or annul an order already placed. This should include the date and time of when the order was placed, the order number and the reason for cancellation.

An order confirmation received by e-mail can be returned to info@idealfurniture.es with the title "Cancellation" in the subject field. Cancellations should be made before 6:00 pm on the same day that the order was placed.

PAYMENT The following payment methods are accepted by Ideal Furniture: Visa Diners Club
MasterCard Cash on delivery Cash As previously agreed (business only)

'CASH ON DELIVERY' and 'CASH' payments are only available for purchase made in the store.

The payment method 'AS PREVIOUSLY AGREED' can only be used by business and public institutions and only when they have reached a prior agreement of payment and security with Ideal Furniture.

The items sold shall remain the property of Ideal Furnitures until full payment has been made.

WARRANTY A 2-year warranty is given on products bought at Ideal Furniture. The difference between a warranty and a guarantee can be seen under rules of purchase.

If the product breaks unexpectedly while under warranty, it will be repaired free of charge at our own or the manufacturer’s repair shop.

Any damage to the product caused by operating errors, handling errors, modifications or blatant misuse by the user is not covered under the warranty.

USE OF WARRANTY Complaints regarding flaws and defects must be reported to Ideal Furniture within a reasonable period of time from when the product was received.

The customer is strongly urged to state the details of the product’s flaw or defect in connection with the warranty, as failure to do so can lead to prolonging the repair process.

Products not covered under the warranty and/or which are received without safe package will be re-packed and a fee corresponding to Ideal Furniture costs for secure, necessary package will be incurred.

Ideal Furniture will not accept products returned by cash on delivery or sent without postage.

PRODUCTS RETURNED WITHOUT DEFECT When returning defect or incorrect products to Ideal Furniture where the flaw or defect indicated by the customer cannot be found, the product will be returned to the customer and include an inspection fee.

The inspection fee is 20.00 Euro per half hour inc. IVA. The inspection fee is calculated according to the time used in connection with inspection and trouble shooting.

When accessories are attached, the amount, product description and installation instructions must also be enclosed. Products must be returned together with a copy of the invoice stating the date of purchase for the product in question. Otherwise, the product will be set-aside until a copy of the invoice and any error message concerning the product are available.

SECURE RETURN OF PRODUCTS All products returned to Ideal Furniture must be packed securely.

IF YOU ARE IN DOUBT Should any matters of dispute arise, Ideal Furniture kindly ask that you direct your enquiries to info@idealfurnitur.es or +34 952 853 123.

SPECIAL CONDITIONS FOR OWNERS OF BUSINESSES The same conditions of sale apply for owners of businesses as for the consumer but with the following modifications: Business owners are without the right to cancel. A warranty of 1 year applies from the date on the original invoice. Exchanges or repairs do not imply the start of a new 1 year warranty period. Ideal Furniture reserve the right of ownership for goods bought on credit until the sum of purchase is paid in full. All expenses connected with the enforcement of retention of title rest with the buyer. An interest rate of 1% is accrued for each month or part of a month from the date due.

RULES OF PURCHASE

• Warranty
• Guarantee
• Right of exchange
• Reasonable amount of time
• Rule of assumption
• WARRANTY The warranty gives the customer the right to complain about a defect or flaw in a product that existed when the product was sold. The customer has 48 hours in which to find the flaw or defect in the product, which can be proven to be the liability of the seller.
• GUARANTEE A guarantee is a specific agreement entered into by the buyer and seller.
• RIGHT OF EXCHANGE As a rule, the consumer can demand to exchange a product instead of accepting the seller’s offer of repairing the product. There is, however, a very important condition: The consumer can only demand an exchange if the demand does not impose exorbitant expenses compared to the cost of the repair.
• REASONABLE AMOUNT OF TIME According to the new Sale of Goods Act, the consumer always has two months in which to react on locating a flaw or defect in a product. Hence, complaints submitted within two months are viewed to be within a reasonable amount of time and thus in accordance with the law.
• RULE OF ASSUMPTION The last important change to the Sale of Goods Act is the so-called rule of assumption, meaning that within the first six months after a purchase it is assumed that the defect already existed at the time of purchase. In practice the rule means that the consumer is ensured a more lenient burden of proof in the first six months, making it easier for the consumer to exchange the product within the first six months. Right of cancellation
• The mandatory 14 days right of cancellation
• How to return your product
• THE MANDATORY 14 DAYS RIGHT OF CANCELLATION The consumer has the 14 days right of cancellation for a consumer purchase where the order has been placed by telephone or on the Internet.

The right of cancellation starts the moment the product is handed over to the consumer. If a purchase is cancelled within 14 days, we will refund the price of the product.

The product must be returned to the store within 14 days after receipt in order to exert the right of cancellation.

A condition for using the right of cancellation is that the product is returned in the same condition as the day it was handed over. If the product is not returned in its original condition, an approximate assessment on the basis of a potential sale value will be made by Ideal Furniture.

When using the right of cancellation the product must be returned in its ORIGINAL PACKING. The lack of ORIGINAL PACKING often results in a deterioration of sales value. This means that, on the basis of an evaluation by Ideal Furniture, you will be credited with a comparably lesser amount corresponding to the deterioration. At worst, the lack of ORIGINAL PACKING etc. means that the purchase cannot be cancelled.

The costs for sending a returned product rest with the consumer.

• RETURN POLICY

At this moment on time the only products that can be returned will be those ones that are faulty or damaged. In this case, you will have to communicate the problem to the delivey company when you receive the goods.

Once the delivery company is informed and they can check the item the product has to be returned to Ideal Furniture within 14 days unless
You can deliver the product to the store within 14 days.

Legal Notice This website belongs to IDEAL FURNITURE Pursuant to the legislation in force, the aforementioned company; IDEAL FURNITURE has registered their files with the Spanish Data Protection Agency. They have also adopted all the technical and organizational measures required in order to comply with the regulations governing Personal Data Protection. IDEAL FURNITURE wishes to ensure your privacy when using our services and the following statement gives details of our personal data-protection policy so that you can freely decide upon the amount of personal data that you wish to disclose. The personal data you disclose will be used solely and exclusively for the purposes of providing you with the information that you have requested regarding our companies’ products and services. Your data will at all times be processed in accordance with the data-protection regulations and its confidentiality and integrity is guaranteed, bearing in mind the state of the art, the nature of the information stored and the risk to which it is exposed, pursuant to the contents of Royal Decree 1720 of 21 December 2007, which approved the Regulations implementing the Spanish Data Protection Act. As regards the processing of personal data belonging to people making requests for information, you are hereby informed that, where required in order to give an appropriate response to the request submitted, your data will be stored in a personal file duly registered with the Spanish Data Protection Agency, so that the relevant requests for information may be attended to. Cookies: The website www.idealfurniture.com does not make use of cookies. Under the terms of Article 15 et seq. of the Spanish Data Protection Act, you may exercise your rights of access, cancellation, objection and/or amendment by sending an email to info@idealfurniture.es, or by writing to the following address: Avenida Ricardo Soriano 68, Marbella 29601, Malaga, Spain Legal Notice The following general information is provided in respect of the website www.idealfurniturespain.com, as required under the terms of Spanish Information Society and Electronic Trading Services Act 34 of 11 July 2002 (the “LSSICE”) Privacy The information gathered by IDEAL FURNITURE from users of this website will be used solely to attend to the requests for information submitted.

Privacy Statement: How we use Cookies Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. The following is strictly necessary in the operation of our website. This Website Will: Remember what is in your shopping basket Remember where you are in the order process Remember that you are logged in and that your session is secure. You need to be logged in to complete an order. The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously). Functional Cookies This Website Will: Offer Live Chat Support (If available) Track the pages you visits via Google Analytics Targeting Cookies This Website Will: Allow you to share pages with social networks such as Facebook (If available) Allow you to share pages via Add This (If available) To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button. This website will not Share any personal information with third parties.

Links to third-party sites In the event that links are offered to third-party websites, users will be covered by the Terms of Use and Privacy Policy of the sites in question, and users hereby acknowledge that IDEAL FURNITURE will not incur any form of liability or legal obligation as a result of the use of such sites.

Last updated: August 07, 2023

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the

Free Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Ideal Furniture, Calle Budapest n 5 Poligono Industrial de San Pedro, 29670 San Pedro Alcántara, Málaga.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: Spain
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to IdealFurniture, accessible from idealfurniture.es
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the

Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
  Type: Session Cookies
  Administered by: Us
  Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
• Cookies Policy / Notice Acceptance Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
• Functionality Cookies
  Type: Persistent Cookies
  Administered by: Us
  Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• At Ideal Furniture we deliver in Spain and prices are included in the overall price of the product, however, any product returns will be at your own expense.
• For our delivery service, the date suggested on your order confirmation is our initial estimated delivery date. We will be in touch to confirm the date.
• If you are unable to take delivery of your goods on the confirmed delivery date, you must inform us no less than five working days prior to allow another date to be booked. This is because our products begin their journey to you up to 5 days before the actual delivery date. In the event an agreeable delivery date can not be arranged, your order will be expected to be collected from our warehouse.
• Any changes made to your order once it has been processed may impact the delivery date and we may be unable to deliver your goods on your confirmed delivery date. If we are unable to deliver your entire order on the same day, we will deliver your order in instalments. We will not charge you for this, however, if this is at your request, we will charge you our standard delivery fees. Should you not be available at the time of delivery, you will be left a card with details on so that you can contact the Home Delivery Team and arrange re-delivery which will result in an additional delivery charge.
• We would be grateful for you providing a safe means of access from the public highway to the place of delivery. If our Home Delivery Team consider the access unsafe, we might not deliver the goods until safe access is provided. Redelivery, cancellation or return fees might apply.
• We only deliver through a ground floor or basement entrance and go up to a second floor level. We cannot deliver above this level unless there is suitable lift access. If you require a special delivery, any extra charges are to be paid by you, the customer. We sell some large and heavy products that on health and safety grounds require more than a two man delivery – we will call you to advise you of any extra cost involved in delivering before your order is processed.
• If we accidentally damage goods in the course of delivery, our liability for that damage is limited to the repair, replacement or refund of the goods delivered or the value thereof. We do not pay compensation beyond these limits. Time of delivery is not covered in these Terms & Conditions. We will not be liable for any loss or damage suffered by you through any reasonable delay due to unforeseen circumstances.
• In the unlikely event that there is an issue with your goods on arrival, our Customer Service Team will help to resolve the matter for you as quickly as possible.
• If you choose to have your goods delivered to your own third-party carrier, we will not accept any responsibility or liability for any damage to your goods once they are out of our control. Any forwarding delivery is at your own risk.
• The items will generally be delivered via a 3.5 tonne vehicle, so please be sure your property is accessible for this size of vehicle. If we are unable to deliver the goods due to there being no safe means of access, we reserve the right to cancel the delivery and request you to collect your order.
• For orders containing multiple items, the initial estimated delivery date  will be assigned according to the longest lead time. If multiple orders are placed for the same delivery address, these will be grouped and the estimated delivery date will again be chosen according to the longest lead time.
• In cases of force majeure (as subsequently described), shipping duration may increase within reason. Force majeure shall include strike, exclusion, official intervention, energy (or resource) scarcity, shipping difficulties, business complications such as fire or water damage to machinery, lightning or any other unforeseeable business complications for which Ideal Furniture cannot be held responsible. Ideal Furniture will inform you of the starting (and ending) point of such shipping impediments as soon as reasonably practicable.